More Options. I'll start by stating I've tried several workarounds to no avail and exhausted my answers, help documentation, and google searches. I have many potential workarounds - but need help with each avenue. The use of Outlook is convient for our users, who are only familiar with LEX. The use of the classic email fucntionality and templates requires more clicks than will be acceptable in user adoption terms.
Issue: Using the classic email fucntionality requires classic email templates which have limitations in and of themselves. It correctly defaults the contact email, sending email, and attaches the document PDF. Live chat: Let's Chat. Cookie Consent Manager. General Information. Required Cookies. Functional Cookies. Advertising Cookies. General Information We use three kinds of cookies on our websites: required, functional, and advertising. Required Cookies Always Active. Functional Cookies Functional Cookies.
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